The Branch Head will be responsible for overall branch operations including
sales growth, team management, customer relationship management, service delivery, and profitability of the branch
. The role requires strong leadership, business development capability, and operational control to ensure achievement of revenue targets and customer satisfaction.
Key Responsibilities
1. Business Development & Revenue Growth
- Develop and execute branch sales strategy to achieve annual revenue targets.
- Identify and acquire current customers including OEMs, EPC contractors, panel builders, and industrial clients.
- Expand the company’s presence in the Karnataka market.
- Build strong relationships with key decision makers and consultants.
- Ensure continuous growth in sales pipeline and order bookings.
2. Branch Profit & Loss (P&L;) Management
- Responsible for branch profitability and financial performance.
- Monitor revenue, gross margins, and operational costs.
- Ensure branch operates within approved budgets.
- Optimize pricing strategy to maintain healthy margins.
3. Team Leadership & Management
- Recruit, train, and manage the branch sales and support team.
- Set monthly and quarterly sales targets for team members.
- Monitor team performance and provide coaching and guidance.
- Build a high-performance sales culture.
4. Customer Relationship Management
- Maintain long-term relationships with key accounts and strategic clients.
- Ensure high customer satisfaction and service quality.
- Resolve major customer complaints or commercial issues.
- Strengthen client retention and repeat business.
6. Order Management & Execution
- Ensure smooth coordination between sales, operations, logistics, and accounts.
- Monitor order processing, delivery timelines, and installation support.
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📌 Branch Head (Thane)
🏢 Electro Care (India
📍 Thane
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