1 Receptionist
- Welcome and greet guests.
- Handle check-in and check-out procedures.
- Verify reservations and guest details.
- Issue room keys/cards.
- Answer guest inquiries and provide information.
- Handle guest complaints and coordinate solutions.
- Process payments and prepare bills

2. Front Office Manager
- Supervise front office staff.
- Ensure high-quality guest service.
- Prepare staff schedules and duty rosters.
- Monitor room occupancy and revenue.
- Coordinate with other hotel departments.
- Train and evaluate front office employees.

3 Reservation Agent
- Accept room booking requests by phone, email, or online.
- Update reservation records.
- Inform guests about room rates and hotel facilities.
- Confirm, modify, or cancel reservations.




- Coordinate room availability with the front desk

4. Bell Desk / Bellboy
- Welcome guests upon arrival.
- Carry luggage to and from guest rooms.
- Escort guests to their rooms.
- Explain room facilities and hotel services.
- Assist with luggage storage and transportation.

5. Telephone Operator
- Answer and direct incoming calls.
- Wake guests with scheduled wake-up calls.
- Relay messages to guests.
- Handle emergency calls and communications.

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive (Mussoorie)
🏢 Novello globe hotel & Resorts
📍 Mussoorie