Position: Assistant Manager – Lab Operations
Department: Laboratory Operations
Employment Type: Full time
Location: Ahmedabad,Gujarat
Experience: 3–5 Years
Qualification: B.Sc./M.Sc. (Medical Laboratory Technology, Life Sciences, Microbiology, Biotechnology, Biochemistry) or equivalent. MBA in Healthcare/Hospital Administration/Operations will be an added advantage.
Job Summary
We are seeking a dynamic and detail-oriented Assistant Manager – Lab Operations to oversee and support the day-to-day operations of our diagnostic laboratory network. The ideal candidate will ensure operational efficiency, quality compliance, timely service delivery, and seamless coordination between laboratory teams, collection centres, logistics, and customer support while maintaining NABL standards and regulatory compliance.
Key ResponsibilitiesLaboratory Operations
- Support daily operations of laboratories and collection centres to ensure uninterrupted diagnostic services.
- Monitor sample collection, transportation, processing, reporting,
and dispatch activities.
- Ensure adherence to defined Turnaround Time (TAT) for all diagnostic services.
- Coordinate with laboratory teams to resolve operational issues promptly.
Operational Coordination
- Coordinate with Pathologists, Lab In-Charges, Collection Centres, Logistics, and Customer Care teams.
- Ensure effective communication between laboratory operations and business functions.
- Escalate operational issues and recommend corrective actions.
Quality & Compliance
- Ensure compliance with NABL standards, SOPs, quality systems, and statutory regulations.
- Support internal and external audits and ensure timely closure of audit observations.
- Promote quality assurance and patient safety initiatives across laboratory operations.
Process Improvement
- Identify operational gaps and recommend process improvements.
- Support operational excellence initiatives to enhance productivity and