Admission Counsellor – Roles & Responsibilities (Short)Primary Responsibilities
- Counsel students and guide them in selecting the right career-oriented course.
- Handle inquiries from phone calls, WhatsApp, website, social media, and walk-in students.
- Follow up with prospective students and convert leads into admissions.
- Explain course details, fees, batch schedules, certifications, and placement assistance.
- Maintain and update all lead information in the CRM.
- Schedule and coordinate demo classes and career counselling sessions.
- Complete the admission process, including registration, documentation, and fee collection.
- Build robust relationships with students and parents through professional communication.
- Coordinate with trainers and the marketing team to ensure a smooth admission process.
- Achieve monthly admission targets and submit daily activity reports.
Key Skills
- Excellent communication skills (English, Hindi, and Odia)
- Counselling and sales skills
- Good follow-up and negotiation ability
- Basic computer and CRM knowledge
- Positive attitude and customer-focused approach