13 Aug
|
Insight Global Technologies
|
Bengaluru
13 Aug
Insight Global Technologies
Bengaluru
58 years of experience in Network Operations, Specially in NOC, or Infrastructure Operations roles. • 3+ years of hands-on experience with cloud networking (AWS and/or Azure). • Proven experience handling P1/P2 incidents in 247 production environments. • Experience supporting global customers or platforms in a follow-the-sun, multi-time-zone operating model. • Demonstrated ability to troubleshoot and resolve network issues beyond monitoring, including root cause identification and remediation.• Networking: TCP/IP, DNS, DHCP, routing and switching fundamentals (BGP/OSPF preferred). • Cloud Networking: AWS VPC, Azure VNet, load balancing, hybrid connectivity. • Monitoring: Splunk, CloudWatch, Azure Monitor, Grafana, SolarWinds. • ITSM: Incident, Change, and Problem Management (ServiceNow). • Security: Firewalls, VPNs, WAF, network access controls.• AWS Certified Advanced Networking – Specialty or CCNP
Job Description
The NOC Network Engineer is a, hands-on operations role responsible for 247 monitoring, incident response,
and operational stability of enterprise and cloud networking platforms. This role acts as a network escalation authority within the NOC, ensuring rapid detection, diagnosis, and resolution of network and connectivity-related incidents across AWS, Azure, hybrid, and on-prem environments. The engineer works within a disciplined ITIL-based NOC to meet SLAs and reduce MTTR. This role requires experience working within a global enterprise environment, supporting business-critical platforms across multiple regions and time zones. The engineer must collaborate effectively with geographically distributed teams and vendors, ensuring consistent service delivery and transparent communication during incidentKey Responsibilities • Proactively monitor enterprise and cloud networks using tools such as CloudWatch, Azure Monitor, Splunk, Grafana, SolarWinds. • Perform deep troubleshooting and root cause analysis for network incidents, including routing anomalies, intermi
📌 NOC Engineer (Bengaluru)
🏢 Insight Global Technologies
📍 Bengaluru