About Us
Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between cutting-edge IT products, solutions and Customer needs.

With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.

Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s.

As a Technical Support Engineer – AV, you will provide L1 hands-on support for AV systems across multiple client sites. You will troubleshoot AV hardware, software, and connectivity issues, set up rooms for meetings and events, and own the ticket lifecycle from first contact to resolution.

What You'll Do
- Provide L1 technical support for AV systems including projectors, displays, video conferencing endpoints, microphones, speakers, and control systems.
- Set up and support meeting rooms, conference calls, webinars, and live events at client sites.
- Troubleshoot hardware,



software, and connectivity issues across AV equipment — displays, touch panels, cameras, and audio devices.
- Travel to multiple client sites based on service tickets and SLA priorities.
- Coordinate with internal IT teams and external OEM vendors for escalated issues.
- Perform routine checks, testing, and preventive maintenance across deployed AV environments.
- Assist users with Zoom, Microsoft Teams, Webex, and other collaboration platforms.
- Assign IPs on AV devices, update firmware, and upload programs to control systems.
- Maintain AV inventory and service documentation.

Requirements
Must-Have
- 2+ years of hands-on AV technical support experience.
- Working knowledge of major AV brands — Samsung, LG, Panasonic, Poly, Logitech.
- Familiarity with Crestron, QSC, and Extron basics.
- Comfort with video conferencing platforms — Zoom, Microsoft Teams, Webex.
- Basic networking k

📌 Technical Support Engineer (Bengaluru)
🏢 Power Bridge
📍 Bengaluru