Location: Ramapuram / Porur, Chennai
Company: PK Packaging Industries
Experience: 2–5 Years
Salary: ₹25,000 – ₹40,000 per month (based on experience)
About Us
PK Packaging Industries is a fast-growing industrial packaging company serving automotive, engineering, electronics, and manufacturing industries.
We combine engineering expertise, technology, and a network of manufacturing partners to deliver high-quality corrugated packaging solutions with exceptional customer service.
We are looking for an energetic and customer-focused professional to join our founding team and help build the company's customer success function.
Key ResponsibilitiesCustomer Support
- Handle customer enquiries and order coordination
- Ensure timely responses to customer queries
- Build solid relationships with customers
- Coordinate order status and delivery updates
Sales Coordination
- Prepare quotations
- Follow up on quotations
- Convert enquiries into orders
- Maintain customer database and CRM
Order Management
- Receive customer purchase orders
- Create Sales Orders in ERP
- Coordinate artwork and sample approvals
- Track production and dispatch status
Manufacturing Coordination
- Coordinate with manufacturing partners
- Follow up on production schedules
- Ensure timely dispatch
- Escalate delays proactively
ERP & Technology
- Work extensively on our cloud-based ERP (CorruFlow)
- Maintain accurate customer and order records
- Generate reports and dashboards
Desired Candidate Profile
We are looking for someone who:
- Has excellent communication skills in English and Tamil
- Is proactive and customer-oriented
- Can coordinate with multiple stakeholders
- Has strong follow-up skills
- Is well organized and detail-oriented
- Is comfortable working with ERP software, Excel and Microsoft Office
- Can work independently in a sta