Front Office Manager

If you want to grow from handling inquiries into directing first impressions and parent experiences, this is the right opportunity for you.

In our school, the Front Office is the face of our brand and hospitality hub. This role carries the responsibility of understanding child and parent behaviour, supporting the learning process with transparent information, and coordinating smoothly with teachers and school leaders.

Join us to manage relationships with empathy and ensure every interaction supports the child's educational journey.

Mindset & Skillset
- Primary Mindset – Focuses on the Parent Experience.
- People Management – Empowers the team to solve problems autonomously.
- Problem Solving – De-escalates conflicts with immediate, creative solutions.
- Language & Communication – High Emotional Intelligence (EQ); tailoring communication and tone to every visitor.
- Conflict Resolution – Relationship-focused; finding "win-win" solutions for parents.
- Data & Digital Literacy – CRM mastery; tracking parent journeys from inquiry to admission.




- Collaboration – Liaison hub connecting Marketing, Administration, Academic Team, and Parents.
- Strategic Planning – Conversion strategy; analysing inquiry data to improve admissions.
- Ethics & Integrity – Privacy guardian; handling sensitive family data with complete discretion.
- Growth Mindset – Customer service training; continuously refining the school's "welcome" protocol.

What You Will Gain

After spending time with our school, you'll grow into a growth strategist. Key gains include:
- High visibility leading admissions, directly impacting school expansion.
- CRM and customer journey expertise for seamless parent experiences.
- Team empowerment skills, developing autonomous problem-solvers.
- Conversion analysis abilities to refine strategies and increase enrolments.
- Reputation as the school's hospitality hub, building lasting community trust.
- Leadership experience in a high-energy role shaping th

📌 Front Office Manager (Vizianagaram)
🏢 The Sun School
📍 Vizianagaram