Role & responsibilities

Branch Relationship Manager - SA KRAs:

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.

• Sources current to bank customers through external individual efforts and acquisition channel

• Ensures high levels of customer service orientation and application of bank policy.

• Cross sells bank products to existing set of Branch customers which are mapped

• Informs customers of new products or product enhancements to further expand the banking relationship.

• Plans and conducts special sales initiatives and events for prospective and existing clients.

• Coordinates with other group companies to provide seamless access to other products.





• Maintains complete relationship record for assigned customer accounts.

• Tracks customer complaints/queries and turnaround times for customer satisfaction

Desired Candidate Profile:

• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

• Graduate : 3 -5 years of experience

• Post Graduate : 2 -3 years of experience

• Customer orientation

• High energy levels with a motive to succeed

📌 Walk-in || Deputy Branch Manager (Thane)
🏢 Kotak Mahindra Bank
📍 Thane