To ensure all vehicles serviced in the workshop meet Mahindra's quality standards by conducting quality inspections during and after repairs, minimizing rework and ensuring customer satisfaction.
Key Responsibilities
- Inspect vehicles during different stages of service and repair.
- Verify that all repairs are carried out according to Mahindra service standards.
- Check the quality of mechanical, electrical and general repair work before vehicle delivery.
- Ensure all jobs mentioned in the job card are completed correctly.
- Identify defects or incomplete work and coordinate with Technicians for rectification.
- Conduct road tests (if authorized) to verify repair quality.
- Ensure proper fitment of parts and accessories after repairs.
- Maintain quality inspection checklists and records.
- Report recurring technical or quality issues to the Workshop Manager.
- Ensure vehicles are clean and ready for Final Quality Check (FQC) and customer delivery.
- Follow Mahindra quality standards, SOPs and safety procedures.