Job Responsibilities
- Interact with customers and build strong rapport.
- Understand customer needs and provide suitable product/service options.
- Deliver excellent customer service and ensure customer satisfaction.
- Offer solutions through upselling, cross-selling, and product attachments.
- Promote accessories and relevant protection plans (RCP).
- Handle billing processes and various Modes of Payment (MOPs).
- Maintain a positive and professional customer experience.
Eligibility Criteria
- Minimum qualification: 12th Pass (Higher Secondary).
- Freshers are welcome to apply.
- Candidates should not have any prior work experience.
- Good communication and interpersonal skills.
- Customer-focused attitude with willingness to learn.
- Immediate joiners preferred.
Preferred Candidate Profile
- Energetic and enthusiastic personality.
- Strong customer service mindset.
- Ability to work in a fast-paced retail workplace.
- Quick learner with a positive attitude.