The Executive Presales role is a full-time, in office position. The role involves engaging with prospective customers, understanding their requirements, and presenting suitable project offerings and solutions. Responsibilities include qualifying leads, coordinating site visits, preparing and presenting proposals or responses to inquiries, and supporting the sales team in closing deals. The Executive Presales will maintain accurate records of interactions in CRM tools, follow up with leads, and ensure a high standard of customer service throughout the presales cycle. The role also requires close collaboration with sales, marketing, and project teams to stay updated on inventory, pricing, and promotional campaigns.
Roles & Responsibilities:
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To attend to all customer enquiries( Inbound and Outbound)
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Provide project information and required details as per the requirements of the client.
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Outbound - Analyse the customer requirements even before initiating the conversation.
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Qualify and update all the leads appropriately in Salesforce with required information.
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Execute daily outbound calls as per the set target provided.
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Proactively communicate with the customers to build rapport, send project details via email, WhatsApp & for review/ feedback.
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To probe & share maximum client information with the Sales Manager, ensuring successful site visits & conversions.
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Update product knowledge in coordination with site offices on the project progress.
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Understanding of the Real Estate industry & the current competition. Achieve the set targets.
✅ Experience in the
Hospitality
or
Aviation
industries is highly preferred due to strong customer service and communication skills.