Looking for a Front Desk Executive for a fitness academy in Mumbai
Responsibilities:
- Interact with clients, addressing queries, and ensuring satisfaction. Manage Customer Relationship Management (CRM) software/system efficiently.
- Maintain basic records, including income and expenses. Generate and send invoices to clients as required.
- Manage operations at Andheri and the Bandra branches. Ensure smooth functioning during class hours. Supervise space in Santacruz (currently inactive).
- Conduct monthly cross-checks of attendance records. Verify income and expenses, preparing detailed reports by month-end.
- Coordinate with stakeholders for special events or workshops. Participate in team meetings.
- Oversee staff schedules and tasks.
- Daily reporting of notable incidents at the end of the day. -Regular review with management weekly.
Requirments
- Bachelor's degree in Commerce/ Business Administration, Sales, Marketing or a related field
- 1-3+ years of experience in sales and operations, preferably in fitness, hospitality, events, or entertainment industries
- Basic billing and accounting exposure is a plus
- Excellent communication, interpersonal, and problem-solving skills
- Proficiency in MS Office and online booking systems
- Positive time management, organisational skills, and attention to detail.
📌 Receptionist (Mumbai)
🏢 CeeQ
📍 Mumbai
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