Experience : 5+ years

Work Location : Chennai / Work from Office

Skills & Experience
- 5 years of experience in Online Reputation Management, Digital Marketing, Brand Communications, Community Management, or Corporate Communications.
- Excellent written communication and stakeholder management skills.
- Experience engaging professionally on Reddit, LinkedIn, Quora, and B2B technology communities.
- Understanding of community etiquette and platform-specific engagement best practices.
- Familiarity with Google Alerts, Brandwatch, Mention, Meltwater, Hootsuite, Sprout Social, or similar tools.
- Basic understanding of SEO and branded search management.
- Robust analytical mindset with the ability to identify trends and recommend actions.
- Experience in B2B SaaS or enterprise technology is preferred.
- Early identification and mitigation of reputation risks.
- Positive employer brand metrics.

Workload Structure

The role owns strategy, engagement, escalation, reporting, and community building. Routine monitoring or first-level responses may be supported by automation tools or freelance resources, allowing the specialist to focus on high-value reputation management and strategic brand engagement.

📌 Orm Manager (Chennai)
🏢 Worktual Innovations
📍 Chennai