Role & responsibilities
- Supervise and coordinate the daily activities of service staff.
- Welcome guests and ensure they receive prompt, courteous, and professional service.
- Assign duties to waiters and stewards and monitor their performance.
- Handle guest requests, feedback, and complaints professionally to ensure customer satisfaction.
- Ensure tables are set and maintained according to restaurant standards.
- Coordinate with the kitchen team to ensure timely and accurate food service.
- Monitor service quality and maintain high standards of cleanliness and presentation.
- Train and mentor new team members on service standards and restaurant procedures.
- Assist in preparing duty rosters and managing shift operations.
- Ensure compliance with food safety, hygiene, and company policies.
- Should be comfortable with computer applications.
- Should have knowledge of billing via Petpooja
- Should have knowledge of excel
- Should have knowledge of Indian, Chinese,



Tandoori and Continental cuisine for order taking
- Should be able to deliver against the targets given by the managers

Preferred candidate profile
- Team Leadership
- Customer Service
- Restaurant Operations
- Food & Beverage Service
- Staff Training
- Guest Relations
- Communication Skills
- Problem Solving
- Time Management

Requirements
- Minimum 5 years of experience as a Restaurant Captain, Senior Steward, or similar role in a restaurant or hotel.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle guest concerns with professionalism and confidence.
- Good knowledge of food and beverage service standards.
- Ability to work efficiently in a fast-paced setting.

Perks and benefits

Free Accommodation, Free meal

📌 Restaurant Captain (Bhubaneswar)
🏢 The Chef Restaurant
📍 Bhubaneswar