As Assistant Front Office Manager, you will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. You will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.
Duties and Responsibilities
As Assistant Front Office Manager, you will assume full responsibility for the productive operation of the Front Office department to provide exceptional products and services within brand operating standards.
The duties and responsibilities will include:
- Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates,
and benefits of all packages plans, credit policy of the hotel and reservation coding.
- Understand the hotel's policy on guaranteed reservations and no-shows.
- Process advance deposits on reservations.
- Track future room availabilities on the basis of reservations. You are able to determine room rates based on the selling tactics of the resort.
- Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.
- Support the Director of Rooms and focus on the rejuvenation of the room experience.
- Work in partnership with Guest Services, Reservations, Housekeeping and F&B; to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals.
- Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
- Instill a cost-focused philosophy through training and education.
- Operate the
📌 Assistant Front Office Manager (Dehradun)
🏢 Six Senses
📍 Dehradun
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.