Department
: APS Functions Payments & Monetique (FPM)
About Business Line/Function
ITG Production - APS FPM is part of BNP Paribas IT Group and is responsible for supporting the IT production environments and activities for Transversal business lines, such as: Compliance, Finance, Credit Risk, RHG, Legal
Position Purpose
The main responsibility of ITG Production - APS organization is to provide applications production support services. Leveraging BNP Paribas Paris teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and secure environments and by ensuring that all actions on production environments are done in a controlled manner.
The Production Support team member for the Production ITG - APS team will be primarily responsible for following activities:
- Application/Infra Incident Management
- Application/Infra Request Fulfilment
- Application/Infra Change Implementation
- Application/Infra Monitoring & Automation
- Functional application support
The team is also expected to work closely with their Paris region colleagues.
Responsibilities
Direct Responsibilities
- Providing technical and functional support
- Managing incidents within the scope and guaranteeing the eradication of problems
- Implementing monitoring and supervising the application’s technical and functional components
- Monitoring the smooth implementation of processing according to the production plan
- Monitoring the condition of the application’s technical components
- Ensure that the application meets its functional requirements and operates as intended
- Checking the proper running of application backups and restoration
- Orchestrating and managing the various releases within the scope
- Creating and enriching the application document framework
- Maintaining operating procedures
- Create and Deploy updates for Obsolescence, patches
- Create SOP's, perform knowledge transfer and cross training for pro
📌 Production Support (Mumbai)
🏢 BNP Paribas
📍 Mumbai
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