Preferred candidate profile
- Experience of ITOM suite (CSDM/CMDB /Discovery/Service Mapping/Event Management) within ServiceNow
- Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
- Intermediate knowledge and ability of understanding Infrastructure workplace setup (Server/Network/Storage/etc.)
- Good understanding in Monitoring tool
- Knowledge and experience with base platform & reports
- Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
- Experience in integration using REST API / SOAP / any other technology
- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
- Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
- Must be ServiceNow Certified Systems Administrator
- Should possess knowledge in Agile/Scrum methodology
- Basic knowledge with ITIL/industry standards
- Knowledge of software development lifecycle (SDLC)