- Develop comprehensive expertise in Clocktos products, including their features, functionalities, and overall benefits, and serve as the primary point of contact for all technical queries related to the product.
- Engage with clients on a daily basis to understand their technical concerns, requirements, and challenges. Deliver timely and accurate support through calls, emails, and remote assistance tools such as AnyDesk to effectively resolve issues.
- Conduct training sessions for clients and end users to ensure they fully understand the system and can utilize Clocktos solutions to their maximum potential.
- Work closely with the sales and marketing teams to support product presentations and live demonstrations for prospective clients.
Demonstrate solid presentation skills and the ability to deliver impactful product demos.
- Prepare and maintain comprehensive technical documentation, including FAQs, troubleshooting manuals, user guides, and best practice resources for both clients and internal teams.
- Lead product demonstrations, clearly articulating the value proposition and showcasing how the solution addresses client needs.
- Provide on-site or field support when required and maintain flexibility to travel as per business needs.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Technical Customer Support Engineer (Chennai)
🏢 Voicedots Infotech
📍 Chennai
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