We are looking for enthusiastic and customer-focused Telecallers / Call Centre Executives
to join our growing healthcare team in Indore. This role involves handling inbound and outbound calls, assisting patients with appointments and inquiries, and delivering an excellent patient experience.
Key Responsibilities
- Handle inbound and outbound patient calls.
- Schedule and confirm appointments.
- Follow up with leads and existing patients.
- Maintain accurate call records in the CRM.
- Coordinate with internal teams for patient support.
Requirements
- 0–2 years of experience in Telecalling, Customer Support, or Call Centre operations.
- Freshers with excellent communication skills are encouraged to apply.
- Good communication skills in Hindi; basic English proficiency preferred.
- Basic computer knowledge and willingness to learn.
- Healthcare or hospital experience is an advantage.