We are looking for a driven and articulate Corporate Gifting & Partnerships Manager to own the complete sales and partnership pipeline. This role sits at the intersection of inbound query management and outbound business development, making it critical to our growth across corporate gifting, return gifts, and retail channels.
You will be the first point of contact for business enquiries and the primary driver of current partner relationships — ensuring no opportunity is missed and every conversation is followed through with precision.
Key Responsibilities
*Inbound Business Enquiry Management*
- Own and manage all inbound business enquiries received via website contact forms and social media platforms (Instagram DMs, LinkedIn, WhatsApp, etc.).
- Respond to every query promptly and professionally, with the goal of converting interest into confirmed orders or partnerships.
- Qualify leads by understanding their requirements, timelines, quantities and budget, and route them through the appropriate pipeline stage.
- Maintain a structured log of all inbound enquiries with status updates and follow-up timelines.
- Coordinate with the internal team on product availability, customisation options and pricing to deliver accurate proposals.
*Outbound Sales & Partner Prospecting*
- Proactively identify and reach out to potential corporate gifting clients, including HR teams, admin heads and procurement managers at mid-to-large companies.
- Build and nurture relationships with return gift vendors and event planners for birthdays, festive occasions and milestone celebrations.
- Prospect and onboard retail partners, including boutiques, gift stores and curated lifestyle retailers, to expand distribution and brand presence.
- Conduct structured outbound outreach via email, phone, LinkedIn and WhatsApp with well-crafted pitch decks and product catalogues.
- Follow up persistently and strategically to move prospects through the funnel from first contact to confirmed pa