About The Role -
We're looking for an
Associate IT Engineer
to manage IT assets, provide technical support, and ensure smooth day-to-day IT operations. The ideal candidate should have hands-on experience in hardware troubleshooting, basic networking, vendor coordination, and IT inventory management.

What You'll Do -
- Manage IT assets, including laptops, desktops, monitors, and accessories.
- Maintain accurate inventory and asset records using Excel.
- Troubleshoot hardware issues for laptops, desktops, and peripherals.
- Provide L1 technical support to employees for hardware, software, and basic system issues.
- Troubleshoot basic network issues, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi/LAN connectivity.
- Coordinate with vendors for hardware repairs, replacements, and warranty claims.
- Configure and set up laptops/desktops for new employees.
- Maintain IT documentation and ensure timely resolution of support requests.

Who We're Looking For




- 1–2 years of experience in IT Administration, IT Support, or IT Infrastructure.
- Experience in IT Asset Management.
- Robust knowledge of laptop/desktop hardware troubleshooting.
- Good understanding of TCP/IP, DNS, DHCP, VPN, and basic networking.
- Experience in vendor coordination.
- Strong proficiency in Microsoft Excel for inventory and reporting.
- Good communication and problem-solving skills.

What Will Make You Stand Out -
- Experience with Windows and macOS.
- Familiarity with Microsoft 365 and IT ticketing tools is a plus.
- Exposure to ITSM tools (ServiceNow, Jira Service Management, etc.)
- Understanding of IT asset lifecycle best practices
- Experience with endpoint security tools
- Basic scripting knowledge (PowerShell, Bash)
- Ability to proactively identify and prevent system issues

📌 Associate IT Engineer (Hyderabad)
🏢 Techdome
📍 Hyderabad