ADMIN CUM FRONT OFFICE EXECUTIVE (PMS | OTA | TRAVEL & TOUR OPERATIONS)

Relevant Experienced candidates preferred

Location: Aluva, Kochi, Kerala

Employment Type: Full-Time | Permanent | On-site

Salary: ₹18,000 – ₹27,000 per month (Based on Experience)Benefits: Food & Accommodation Provided for outstation candidates

About Nature Villa

Nature Villa is a boutique hospitality and travel services company operating from a heritage property in Aluva, Ernakulam. Our services include premium guest accommodation, restaurant operations, domestic and international tour packages, flight and cruise bookings, and travel assistance services.

We are looking for a proactive and detail-oriented Admin Cum Front Office Executive to support front office operations, reservations, guest services, administration, and travel coordination.

Key Responsibilities
- Manage guest check-ins, check-outs, and front desk operations Handle guest inquiries and ensure excellent customer service Manage reservations through OTA platforms such as Booking.com, Airbnb, MakeMyTrip, Agoda, Expedia,



and similar channels Operate Hotel PMS software including eZee, AxisRooms, or equivalent systems Maintain guest records, billing, invoices, and administrative documentation Prepare MIS reports and operational summaries for management review Coordinate with housekeeping, maintenance teams, vendors, and service partners Assist with travel desk activities including airport transfers, sightseeing, tour bookings, and itinerary coordination

Candidate Requirements
- 1–3 years of experience in Front Office, Reservations, Administration, , Travel Operations, or related roles
- Familiarity with Hotel PMS and OTA management platforms
- Strong communication skills in English; Malayalam and Hindi will be an added advantage
- Proficiency in MS Excel, MS Word, Google Workspace, and email correspondence Valuable organizational, coordination, and multitasking abilities
- Willingness to work full-time on-site in Aluva, Kochi

Pre

📌 Admin cum Front Office Executive (Aluva)
🏢 INTEGRATED SERVICES
📍 Aluva