Hiring: CRM Role

Location: Tardeo, Mumbai

Salary: Up to ₹40,000

Role Overview

We’re looking for a CRM Executive to manage strong relationships with distributors, dealers, retailers, and key customers. The role involves handling queries, coordinating orders, resolving complaints, and ensuring smooth pre/after‑sales support while maintaining accurate records in the CRM system.

Key Responsibilities

Customer relationship management — Build long‑term ties with distributors, dealers & customers.

* Order coordination — Track orders, follow up on deliveries, and ensure timely updates.

* Complaint handling — Register, resolve, and coordinate warranty/replacement requests.

* CRM database management — Update profiles, maintain records, generate reports.

* Sales support — Assist with quotations,



documentation, campaigns, and product launches.

* After‑sales service — Handle warranty/service requests and collect feedback.

* Reporting — Prepare daily/weekly/monthly reports and track retention metrics.

Skills & Qualifications

* Bachelor’s degree.

* 2–4 years in CRM, customer support, or sales coordination.

* Robust communication, problem‑solving, and follow‑up skills.

* Proficiency in MS Office & Excel.

* Experience in mobile accessories, electronics, FMCG, or consumer durables preferred.

Pay: Up to ₹40,000.00 per month

Work Location: In person

📌 CRM Manager (Tardeo)
🏢 Praveshdoors
📍 Tardeo