Job Description
Technology Manager, Ecommerce Supply Chain, ESRE

(Location: Hyderabad/Pune)

Job Description
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About The Enterprise Support & Reliability Engineering (ESRE) Team You will be part of the Enterprise Support and Reliability Engineering – Supply chain Support group, supporting our mission of providing frictionless, always-on Supply chain services to the customers, as well as supporting custom business workflow tooling. We monitor the productions Supply chain services, detect issues early, and resolve operational and functional issues As the Manager, Supply Chain of ESRE, you will play a pivotal role in fostering a culture of continuous improvement while ensuring the robust performance of our systems in a highly transactional, global eCommerce workplace. The role requires technical expertise in Order management systems (specifically IBM Sterling),



Warehouse management and Retails supply chain applications. Responsibilities
- Lead and Manage a cross skilled team of site reliability engineers responsible for supporting maintaining and scaling our eCommerce platforms and Order/Warehouse Management System: IBM Sterling Order Management , Warehouse management system (Manhattan WMS, IBM or any other leading WMS solution), custom-built micro-services including inventory promising for direct to customer and stores, inventory sourcing, transactional visibility, Payment processing, order management and maintenance, Custom Drop Ship UI, Care Center UI, Returns UI and MDM.
- Provide technical and functional leadership with deep knowledge in the above areas and contribute as Supply Chain SME in the product design, solution design, deployment, business reviews, 3rd party vendor tools assessments discussions.
- Think strategically to evaluate the current state and create and execute a road map to b

📌 Technology Manager (Pune)
🏢 Williams-Sonoma
📍 Pune