Join us as a Service Engineer. At Barclays, we don’t just adapt to the future, we create it. As a Service Engineer you will support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.

To be a successful Service Engineer, you should have experience with:
- Deep knowledge on NetApp Ontap and Dell Isilon
- Solid Understanding of DR-RTO/RPO Planning and Compliance Frameworks
- Strong leadership, communication, and stakeholder engagement skills

Additional Relevant Skills Given Below Are Highly Valued
- Experience with observability tools (e.g., Splunk, Grafana, Prometheus) and automation frameworks (e.g., Ansible, Python)
- Experience with hybrid cloud storage architectures, including AWS FSx for ONTAP, NetApp Cloud Volumes, and Isilon CloudPools
- Proven experience leading business resiliency, disaster

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen,



strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Pune.

Purpose of the role
To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities
- Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
- Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
- Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
- Analy

📌 Service Engineer (Pune Division)
🏢 Barclays
📍 Pune Division