- Identify cross-selling opportunities within the existing customer base.
- Contact customers via calls, emails, WhatsApp, or virtual meetings to promote relevant products and services.
- Understand customer needs and recommend suitable products.
- Build and maintain strong customer relationships to enhance retention and loyalty.
- Achieve daily, weekly, and monthly cross-selling targets.
- Explain product features, perks, pricing, and offers to customers.
- Handle customer objections and close sales effectively.