About the Company

Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a ₹1,400+ Crore organization delivering innovative IT Infrastructure, Cloud, Cybersecurity, Networking, and Managed Services to leading BFSI, PSU, Enterprise, and Corporate customers. We are technology partners with HP, Cisco, Microsoft, VMware, NetApp, and other global OEMs.

About the Role

We are looking for an experienced Technical Specialist (OpenShift L2) to provide advanced Level 2 support for enterprise Red Hat OpenShift environments. The role involves managing and troubleshooting production OpenShift clusters, supporting application deployments, cluster operations, networking, storage, security, upgrades, and high-availability environments.

The ideal candidate should have solid hands-on experience with OpenShift administration and troubleshooting, along with the ability to work in a 24×7 enterprise production support environment.

Location: Belapur, Navi Mumbai – Client Site





Department: IT Infrastructure

Employment Type: Full-Time / Permanent

Experience: Minimum 4 Years of relevant experience

Working Days: As per 24×7 operations

Shift: 24×7 Rotational Shifts

Joining: Immediate Joiners Preferred

Key Responsibilities

Provide advanced L2 support for Red Hat OpenShift clusters in production environments.

Troubleshoot complex issues involving Pods, Deployments, Networking, Routing, and Storage.

Perform detailed Root Cause Analysis (RCA) and implement corrective and preventive actions.

Monitor cluster health using built-in OpenShift observability tools and must-gather packages.

Manage application deployments, scaling, rollouts, and application lifecycle operations.

Collaborate with L1 teams, Developers, and cross-functional technical teams for effective issue resolution.

Manage multi-cluster environments using OpenShift Advanced Cluster Management (ACM).

📌 Technical Specialist (Navi Mumbai)
🏢 Swan Solutions and Services
📍 Navi Mumbai