You run a city or sub-regional cluster of Operations multiple Senior Managers, 1220 active projects, 4060 Cr portfolio. You build the operating system that keeps it from collapsing under its own weight.
WHAT YOU WILL OWN:
Cluster delivery full P&L;, schedule, quality, and client outcomes for your geography
Senior Manager development build the layer below you; identify and grow next-level leaders
Capacity planning anticipate site, PM, SPM, and vendor needs two to three quarters ahead of demand
Vendor ecosystem strategic partnerships at city level; rate cards; master service agreements
Top-account ownership the top 35 clients in your geography are your direct accountability
Cross-functional alignment work shoulder-to-shoulder with city leads in Design, Sales, Procurement, and Finance
Process and system build codify what works; push back what does not; help build the Operations playbook
Talent pipeline active in senior hiring; build a city-level bench at PM, SPM, and Sr Manager layers
Must Have :
8+ years in commercial fit-out or adjacent industries (FLEXIBLE)
Has led a team of 30+ across multiple layers — PMs, SPMs, Sr Managers
Has owned a multi-city or large-city portfolio of 30 Cr+ in value
Demonstrated process build — has codified an Operations playbook somewhere before
High-judgement decision-making — pattern recognition across many projects Good to Have
MBA from a premier institute (especially for FLEXIBLE candidates)
Experience scaling a delivery function in a high-growth environment
Exposure across sub-segments — offices, retail, hospitality, managed workspaces
Track record of building leadership benches at the Sr Manager layer
WHAT MAKES THIS ROLE HARD:
You are the senior layer where the company expects predictability. Your sites will still have surprises — but your weekly review with senior leadership cann
📌 Assistant General Manager/ Deputy General Manager Operations (Mumbai)
🏢 Flipspaces
📍 Mumbai
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