Technical Comptency
- Experience in development and customizaton of the ServiceNow HR Service Delivery[Employee Service Management] applications, including:
- HR Case Management
- HR Knowledge Management
- Employee Service Center (Portal)
- Enterprise Onboarding and Transitions (Lifecycle Events)
- Employee Document Management
- Performance Analytics for HR
- Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors)
- Integration experience with directories, such as Active Directory using methods such as LDAPs
- Web Services,JDBC,SFTP integration experience
- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
- Experience with developing ServiceNow software solutions using JavaScript, Jelly,
one or more Web Services, XML, HTML and CSS
- Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD
- Should possess knowledge in Agile/Scrum methodology
- Basic knowledge with ITIL/industry standards and HRSD processes
- Knowledge of software development lifecycle (SDLC)
Behavioral competency
- Effective communication skills with both non-technical and technical audiences (verbal and written)
- Excellent Interpersonal skills to work with the project team members collaboratevily
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)