- Supervise and coordinate the daily operations of the assigned restaurant section.
- Lead and guide the service team to ensure smooth and effective operations.
- Allocate tables and duties among service staff as per business requirements.
- Welcome guests and ensure a warm, skilled, and personalized dining experience.
- Take food and beverage orders accurately and ensure timely service.
- Coordinate with the kitchen and bar teams for the smooth delivery of orders.
- Monitor food quality, presentation, service standards, and guest satisfaction.
- Handle customer queries, feedback, and complaints professionally and promptly.
- Ensure proper table setup, cleanliness, hygiene, and overall restaurant ambience.