Reports To: Business Development Manager / Senior Academic Counselor
Job Summary
The Academic Counselor Trainee/Intern will receive practical training in student counseling, lead management, and the admission process. During the internship, the candidate will develop communication, counseling, and sales skills while assisting the admissions team in achieving enrollment targets.
Key Responsibilities
* Learn about the institution’s courses, admission procedures, and policies.
* Contact prospective students through phone calls, WhatsApp, emails, and other communication channels.
* Assist senior counselors in counseling students and parents.
* Follow up with assigned leads and maintain accurate records.
* Explain basic course information under the guidance of senior team members.
* Schedule counseling sessions and admission appointments.
* Maintain daily reports of calls, follow-ups, and student interactions.
* Support the admissions team in achieving monthly enrollment targets.
* Participate in training sessions, meetings, and performance reviews.
* Maintain professionalism and provide excellent customer service.
Eligibility
* Bachelor’s degree or final-year students from any discipline.
* Freshers are welcome to apply.
* Good communication skills in English and Malayalam (Hindi is an added advantage).
* Basic computer knowledge (MS Office, Google Sheets, Email).
Skills Required
* Positive communication skills
* Willingness to learn
* Positive attitude
* Basic counseling and interpersonal skills
* Time management
* Teamwork
* Target-oriented mindset
Training Period
* Internship/Trainee period as per company policy.
* Performance will be evaluated during the training period.
Career Growth
* Successful trainees may be offered a permanent position as an Academic Counselor based on performance.
* Opportunity for salary revision and performance-based
📌 Academic Counselor Trainee (Kochi)
🏢 BRIT FORT ENGLISH HUB @T FORT COCHIN
📍 Kochi
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