Civil Guruji is one of India’s leading civil engineering training and skill development platforms, helping engineers improve their practical knowledge and growth opportunities through industry-oriented courses and training programs.
We are looking for a confident, well-spoken, and responsible Telecaller who can communicate effectively with engineers, explain course modules, handle follow-ups, and support.
Key Responsibilities
✅ Call and communicate with engineers interested in courses
✅ Explain:
* Course modules
* Training process
* Career opportunities
* Batch details
* Fee structure
✅ Handle daily follow-ups with engineers
✅ Convert inquiries into admissions through proper counseling
✅ Manage engineer data and follow-up records
✅ Coordinate with branch team and trainers
✅ Support branch management and daily operational activities
✅ Handle student doubts and basic query resolution
✅ Maintain professional communication through:
* Calls
* WhatsApp
* Emails
✅ Ensure proper engineer engagement and admission coordination
Required Skills
Communication Skills:
Good Hindi communication
Basic English understanding
Confident speaking ability
Professional conversation skills
Basic Computer Knowledge
MS Excel / Google Sheets
WhatsApp & Email Handling
CRM/Follow-up Management (Preferred)
Preferred Candidate
✔ Good communication & convincing skills
✔ Positive attitude and professional behavior
✔ Ability to handle multiple engineers daily
✔ Organized and responsible personality
✔ Interest in education/training industry preferred
✔ Female candidates preferred (optional, if applicable)
Experience
Fresher with good communication skills can apply
OR
1–3 Years Experience in telecalling/counseling preferred