Technical Skills

Expertise in Power Platform tools:
Power Automate (Desktop & Cloud flows)
Power BI (Including DAX - Data Analysis Expressions)
Power Apps (Canvas & Model-driven)
M365 Copilot (Chat, Studio, Agent development)
SharePoint Site
Working knowledge of VBA scripting, SQL, Python, Generative AI, Tableau, and RPA tools.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
Capability to deliver training sessions on automation and Power Platform tools.
Strong analytical skills include capacity planning, effort estimation, FTE modeling, and predictive analysis.
Functional Requirements

Experience: 4–7 years in Business Excellence / Process Improvement / Automation.
Proven ability to identify process gaps and apply structured root cause analysis to deliver sustainable solutions.
Strong stakeholder management skills with the ability to collaborate, influence, and drive outcomes.
Ability to plan, analyze, and drive continuous improvement and innovation initiatives.
Excellent communication, interpersonal, and project management skills.




Ability to engage with senior leadership, business partners, and global stakeholders.

Process-Specific Skills

Hands-on experience in creation of tools for:
Workflow automation
Data extraction and transformation
Development of Copilot agents and chatbots
Develop intuitive Power BI dashboards incorporating DAX-based calculations
Ability to drive an efficiency-focused and high-performance work environment.
Strong collaboration skills across cross-functional teams with diverse requirements.
Soft Skills

Excellent verbal, written, and listening skills.
Strong decision-making capability with a results-oriented mindset.
Effective negotiation and influencing skills.
Ability to think creatively and drive creative problem-solving.
Strong relationship management with internal and external stakeholders.
Ability to identify business needs and evaluate alternative solutions.

Key Responsibilities

Operational Excellenc

📌 Assistant Manager (Jaipur)
🏢 MetLife
📍 Jaipur