Job Title: ThingWorx Technical Training Consultant/Industrial IoT Support Enablement Specialist
Location: Trivandrum
Experience: 8 - 12 years
Job type: Part Time
Quantiphi is looking for a seasoned instructor to facilitate a high-impact, in office certification in Trivandrum. The goal is to transfer complete operational control of a production ThingWorx application to a cohort of 12 full-stack engineers. Spanning four full days over two weekends (9:00 AM–5:00 PM), the sessions will transform platform newcomers into system specialists. Delivery will center on the unique ThingWorx architecture, Composer-driven diagnostics, and essential operational tools like Kepware and subsystem monitoring. The scope is precisely targeted at maintenance and advanced troubleshooting over development, with 70% of the training focused on hands-on diagnostic labs. This engagement ensures the internal team can uphold inherited SLAs without external support, with final proficiency confirmed through a high-stakes,
timed capstone evaluation and a guided shadow phase to guarantee continuous service availability.
Responsibilities
Design and execute a "Support-first" curriculum focused on rapid diagnosis, restoration, and operational troubleshooting rather than feature development.
Provision and manage sandbox environments mirroring production (ThingWorx 10.0, Kepware 7.x), ensuring fault scenarios are pre-seeded and ready for on-demand training.
Tailor training materials and scenario banks to the specific application topology, ensuring technical relevance.
Instruction & Mentorship
Facilitate high-intensity instructor-led sessions, maintaining a 70/30 ratio of hands-on diagnostic labs to theory.
Oversee the development of operational artifacts, including team-authored troubleshooting runbooks and technical cheat sheets.
Monitor participant performance during live diagnostics and connectivity labs, enforcing production-grade support standards.