At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.
Job Description
JOB PURPOSE
To manage the complete F&B; outlet operations. As a manager, behaves in an exemplary fashion, embodying the brand mindset,
manages the team ensuring guest satisfaction, quality and high standards of service for customers and ultimately lead the outlet to attain profitable results.
EXECUTIVE RESPONSIBITIES & EMPOWERMENT
Ensures guests are well looked after, from the moment they arrive to the time they leave
Enquires whether guests are satisfied throughout the meal
Offers attentive service to guests, adapting to any constraints
Establishes positive relations with guests, offering advice and fostering customer loyalty
KEY OPERATIONAL RESPONSIBILITIES
Financial
Takes part in inventories and manages stocks under his/her responsibility
Increases revenue for the point of sale through additional sales techniques
Prepares and analyses financial reports/results and implements corrective actions as necessary
Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without c