Job Purpose
Branch Sales Planning & Management
- Work with Territory Head (Sales) – ABCL on devising the location sales plan and team approach for achieving targets, considering product-environmental factors, competitive forces, and local trends, and cascade the same to the location team(s).
- Track industry and market developments, scanning the local market and competitive offerings on a periodic basis.
- Oversee end-to-end location operations and performance, covering all aspects such as sourcing, effectiveness, governance, productivity, channel management, etc.
- Track and report on sales operations and productivity metrics, and work towards building a high-performance sales culture.
- Manage day-to-day location operations and administration.
- Provide data for, compile, and review periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc., and communicate the same to Territory Head (Sales) – ABCL as well as team members.

Customer Acquisition / Engagement
- Identify local business growth opportunities,



drive expansion and current customer acquisition initiatives to create a book of targeted size.
- Work closely with team members, hand-holding critical/complex transactions to ensure favorable closure with customer satisfaction.
- Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics, and USPs to enhance effectiveness of sales efforts.
- Track cases in the complaint tracker/escalations received, liaising with relevant stakeholders as required to drive satisfactory closure.
- Deploy efforts/initiatives in consultation with Territory Head (Sales) – ABCL, arising from customer satisfaction surveys and resulting NPS (Net Promoter Score), targeting identified focus areas.
- Propose and deploy approved solutions and schemes to drive sales and enhance profitability, ensuring a dual focus on sales expansion and cost optimization.
- Serve as a point of escalation and manage customer com

📌 Location Manager (Karnal)
🏢 Financial services
📍 Karnal