Quality Head – EPS

Reporting: EPS Head Coimbatore

Head - Quality Assurance for L&T; EPS business to lead and transform the quality function across business units. Quality leader will define and execute the quality strategy, drive cultural transformation, and ensure world-class performance across customer satisfaction, product quality, and operational excellence.

This role serves as the quality leader, partnering closely with executive leadership, operations, and commercial teams to align quality performance with overall business objectives.

Key Responsibilities
- Own and lead the quality function across manufacturing sites, with full accountability for quality performance, systems, and results
- Define and execute an enterprise-wide quality strategy aligned with growth, customer expectations, and operational excellence
- Drive cultural transformation, embedding a proactive, data-driven quality mindset across all levels of the organization
- Lead cross-functional quality governance, including steering committees and executive-level issue resolution




- Standardize and scale quality systems, processes, and best practices across business units
- Partner with customers and suppliers to resolve complex quality challenges and strengthen strategic relationships
- Develop and implement advanced quality systems, including digital and real-time quality monitoring capabilities
- Lead continuous improvement initiatives, reducing defects, scrap, warranty, and cost of poor quality (COPQ)
- Oversee customer satisfaction programs, ensuring measurable improvements in performance and competitive positioning
- Build and develop a high-performing quality organization, creating a robust leadership pipeline
- Assess current capabilities (process, tools, talent) and build a strategic roadmap to achieve best-in-class performance

Required Experience
- 15+ years of progressive leadership in quality within electronics manufacturing environments
- Proven experience leading quality across mul

📌 Head - EPS Quality (Coimbatore)
🏢 LT-Larsen & Toubro
📍 Coimbatore