Dispute Resolution Analyst I (Mumbai)

Dispute Resolution Analyst I (Mumbai)

13 Aug
|
Interactive Brokers Group
|
Mumbai

13 Aug

Interactive Brokers Group

Mumbai

About the Company
Interactive Brokers Group, Inc. (NASDAQ: IBKR), a member of the S&P; 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies.
For more than four decades, Interactive Brokers has focused on technology, automation, and innovation to provide clients worldwide with a sophisticated, unified platform to manage their investment portfolios. We serve individual investors, hedge funds, proprietary trading groups, financial advisors, and introducing brokers.
Our culture is driven by problem-solving, efficiency, and continuous improvement. We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets.



Interactive Brokers has consistently been recognized as a top broker by respected industry sources including Barron’s, Investopedia, Stockbrokers.com, and others.
About the Role
Interactive Brokers is seeking a detail-oriented and analytical qualified to join our Dispute Resolution team. This role is critical in maintaining client trust and regulatory compliance by investigating and resolving complex client complaints and regulatory inquiries. The ideal candidate will combine strong analytical skills with exceptional written communication to deliver professional, compliant resolutions.
Position Overview
As a Dispute Resolution Analyst, you will investigate client complaints using proprietary systems and external platforms, analyze trading activity, and provide clear, well-documented resolutions to client concerns and regulatory matters.
Key Responsibilities
Complaint Investigation & Resolution
Conduct comprehensive investigations into client complaints across equities,

📌 Dispute Resolution Analyst I (Mumbai)
🏢 Interactive Brokers Group
📍 Mumbai

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