IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Job Description
Responsibilities
- The Manager – Fund Accounting is responsible to build and sustain a premium organization capable of delivering services in a high-volume, client centered workplace where higher level of service requires developing/maintaining process excellence.
- The Manager – Fund Accounting is a sought-out business partner and resource for client requesting accounting needs by leading individual and team performance.
- Ensures that work delivered to clients are compliant to the Group and Company compliance policies as well as local regulatory framework.
Tasks
- Manage a team of accounting professionals to delivery accounting related services to clients.
- Encourages new ideas, approaches and opinions.
- Works together with the Associate Managers to ensure the planning assumptions and input are correct.
Accurately establishes capacity plan.
- Evaluates optimal resource utilization between each team by ensuring staff allocation arbitration. Assesses accordingly the capacity plan.
- Ensures efficiency of operations to minimize costs and allows on-time delivery of services to clients.
- Works closely with the Executive Director to ensure client’s expectations are met.
- Manage the Accounting team to ensure that client deadlines and milestones are met.
- Ensures all incidents and clients’ complaints are logged and properly handled.
- Prepare and analyse the incidents and clients’ complaints reports to include immediate mitigation to avoid similar occurrences. Report to be communicated to respective committee/forum.
- Ensures invoicing is timely and full, including billing of all Ad-hoc works.
- Ensures Compliance and risk policies and protocols are adhered to by the entire department and deficiencies