Job Profile: At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience. In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm’s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction.

Role Summary

The Senior Manager – Employee Relations will act as a strategic partner to the business and HR leadership, responsible for managing complex employee relations matters, conducting investigations, advising leadership on people risk,



and ensuring compliance with employment laws and organizational policies.

This role plays a critical part in maintaining a fair, compliant, and high-trust workplace by managing high-risk ER cases, advising senior leaders, strengthening ER governance frameworks, and driving proactive employee relations initiatives across the organization.

Responsibilities: 1. Employee Relations Case Management

Lead and resolve complex and high-risk employee relations cases including misconduct, grievance, performance disputes, disciplinary actions,

Conduct end-to-end workplace investigations/ due diligence including fact-finding, interviews, documentation, and recommendation of corrective actions.

Ensure consistent application of policies and procedures while maintaining fairness, confidentiality, and legal compliance.
Advisory to Business Leaders

Serve as a trusted advisor to HR Business Partners, senior leadership, and people managers on

📌 IN_Senior Manager_Employee Relation_Human Capital_IFS_Mumbai (Mumbai)
🏢 PwC India
📍 Mumbai