Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Excellent Place To Work®.
Yext is searching for a Senior Billing Analyst to join our growing India Operations Center (IOC) as part of the global Finance Team. This role plays a critical part in ensuring timely, accurate, and efficient invoicing for complex customer segments across regions. The ideal candidate will bring a strong background in billing,
have the ability to work under tight deadlines, think critically to resolve complex issues, drive process improvements, and collaborate effectively with multiple teams across the organization. Reports to the Manager, Billing Operations based in IOC.
What You'll Do
- Lead the billing review and invoice processing for complex Enterprise and Partner contracts to ensure adherence to policy standards.
- Act as the primary point of escalation for internal teams regarding complex billing inquiries; oversee and resolve highly complex billing discrepancies that fall outside of standard operating procedures.
- Manage the resolution of complex invoice disputes escalated by the Collections team or senior leadership to ensure timely payment.
- Participate in system enhancements, including scoping, testing, and documenting new billing processes.
- Lead monthly and quarterly close activities, including reporting an