Contract type: Full Time – Permanent.
Location: Noida.

ABOUT THE ROLE:

The Agent Operations Executive plays a key role in supporting the Team Lead in managing the day-to-day operations of the Agent/Channel Management business unit. This position focuses on driving efficiency in agent onboarding, reactivation, and channel programs while ensuring compliance and process optimization.

ABOUT THE ROLE:

Key Responsibilities:
- Support the Team Lead in overseeing daily operations within the Agent/Channel Management unit.
- Manage end-to-end processes for recent agent onboarding and agent reactivation.
- Assist in the execution of channel programs, including the Partner Program and Agent Registration.
- Ensure compliance with internal and external policies while identifying opportunities for process improvements.
- Collaborate with cross-functional teams to enhance operational efficiency and stakeholder satisfaction.

ABOUT YOU:
- Experience with matrix working environment and multiple stakeholders’ management.
- Strong organizational, process and project management skills




- Data driven approach with strong analytical skills
- Excellent English communication skills
- B2B Sales or Channel operations experience preferred.
- Experience with Salesforce.com or other Customer Relationship Management (CRM) tools

Attributes:
- Detail-oriented with strong organizational and operational skills.
- Ability to manage multiple tasks while maintaining compliance and service standards.
- Proactive in identifying and implementing process enhancements.

ABOUT US:

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships

📌 Channel Operations Executive (Noida)
🏢 Study Group
📍 Noida