MISSION : Develop his business portfolio (geographical or segmentation, etc)
through the sales of offers (product/service/solution) to Customer (Direct,
Indirect, Profesisonal End User, Dealer)
KEY EXPECTED ACHIEVEMENTS
Account Management
• Gathers information from the customer to understand their needs and detailed
requirements.
• Oversees monitoring of relationships including lessons learned and appropriate
feedback (close the loop).
• Develops/generates current leads by monitoring trends, conducting research,
identifying opportunities, cold calling and making appointments.
• Educates and develops rapport with internal and external customers, promoting
partnerships, seeking feedback and proactively addressing customer needs and
requests.
• Expands customer buying centers and use cases, while leading the customer
account planning cycle and ensuring that all customer needs and expectations are
met.
• Develops communication and training programs to inform sales and marketing
teams of new product launches and changes in organizational strategy.
• Develops processes and procedures to optimize account management efforts and
ensure sales goals are achieved.
Opportunity Management
• Develops sales action plans for targeting leads, converting them into sales.
• Manages own territory by allocating time and resources.
• Develops and maintains mid-term territory plans.
• Gathers and disseminates competitor market intelligence.
• Maintains and updates customer target list.
• Participates in strategic lead generation and development of target markets.
• Identifies new, profitable business potential in specific markets.
• Monitors partnership arrangements to ensure that the objectives of the
partnership remain on target.
• Influences various partnerships to meet multiple goals.
• Analyzes complex information, identifies patterns and implications;
understands that the root cause of an issue may initially appe
📌 Account Manager-Sales (Chennai)
🏢 Michelin
📍 Chennai
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