Roles and Responsibilities
- Manage key accounts to drive customer retention and growth through effective account planning, strategy development, and execution.
- Develop and maintain robust relationships with clients to understand their needs and preferences.
- Identify opportunities for upselling and cross-selling services to existing customers.
- Collaborate with internal teams (e.g., sales, marketing) to develop targeted campaigns that meet client objectives.
- Analyze client data to identify trends and areas for improvement.