13 Aug
|
E-Square Alliance Private
|
Delhi
13 Aug
E-Square Alliance Private
Delhi
We are looking for a proactive, detail-oriented, and organised Export Executive to join our international business team. The ideal candidate should have a minimum of 1 year of experience in export documentation, international order processing, or export coordination, with a strong understanding of export procedures and excellent written communication skills.
This role requires someone who can accurately handle export enquiries, quotations, customer communication, documentation, order execution, and coordination with production and logistics teams to ensure timely and error-free deliveries.
Location:
*We are looking for candidates based in Delhi NCR, including Delhi, Noida, Ghaziabad, Gurugram (Gurgaon), Faridabad, and nearby locations.*
Roles and Responsibilities:
Run E-Square's export operations end to end and accurately read, interpret and respond to customer emails across our export markets - starting in a six-week study capacity to absorb our working style, product range and objectives before taking independent ownership of the desk.
1.
Study & Familiarisation (first six weeks)
- Learn the product catalogue - 1,800+ SKUs, categories, materials, applications, and how our products are used in the field.
- Understand our export markets, key clients, and the standards our clients refer to.
- Study past email threads, quotations and completed export files to absorb our house style, tone and turnaround expectations.
- Shadow the current export desk to learn the full order-to-dispatch workflow, internal templates and trackers.
2. Customer Email Handling & Comprehension
- Read every incoming email carefully and identify exactly what is being asked - enquiry, quotation, PO, documentation/compliance request, correction, complaint or follow-up.
- Classify each email by type, market and urgency; flag anything technical or compliance-related for review.
- Draft clear, skilled replies in British English that answer the customer's actual question - no vague or part
📌 Export Executive (Delhi)
🏢 E-Square Alliance Private
📍 Delhi