Overview
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE
- To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Transition services to SITA customers according to SITA standards and procedures and hence, maximizing customer satisfaction by the delivery of first-class support activities and ensuring Systems and Products are properly deployed and configured.




- Participate and Coordinate on the deployment of current operation support services or improvements over existing operational support services.
- Delivery and execution of Agreed Statement of Work for customer locations by monitoring and coordinating all actions required to deliver the service. Such deliveries may be part of a global project roll out for single customer or a collection of organic growth orders placed by multiple customers.
- Identify and promote opportunities to achieve continuous improvement, automation or manual interaction reduction footprint in operational and process performance.

Key Responsibilities
- Collect, validate, format, and load data into operational systems while ensuring accuracy and integrity.
- Manage and troubleshoot system integration points to ensure smooth data exchange between delivery and operational systems.
- Document workflows and configure operational systems with settings provided by the delivery team.
- Conduct end-to-end testing and validate syste

📌 Senior Transition Specialist (Delhi)
🏢 SITA
📍 Delhi