Our Mumbai office is seeking a Coordinator to join our Client Service (Strategic Research) team. This is a fantastic opportunity to join a dynamic, fast-paced start-up environment to work on projects within multiple industry sectors.
If you are a detailed-oriented, goal-oriented and organized individual who enjoys learning recent things, then this opportunity might be the one for you
What You'll Do:
- Responsible for scheduling telephone consultations for client service teams
- Coordinate with advisors to obtain responses, availability and confirm telephone consultations
- Leave messages and follow up with Advisors to expedite scheduling projects
- Maintain an updated status of client telephone consultations
- Update Advisors' profiles as needed
- Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
- Follow multiple work streams to help Project Managers organize client requests and track progress on projects
- Assist with ad-hoc requests
What You Have:
- Bachelor's degree
- 1-3 years of previous work experience dealing in a high-call volume environment
- Previous project management experience strongly preferred
- Exceptional organizational skills with meticulous attention to detail
- Ability to prioritize and multi-task and to work under tight deadlines
- Flexibility to work long and unpredictable hours
- Proficiency in MS-Office, Outlook, and Google Suite
- Proficient in the use of the internet for research
- Demonstrated ability to communicate effectively and persuasively, both verbally and textually
- Demonstrated ability to work both in a team atmosphere and autonomously
- A desire to work in a fast-paced entrepreneurial environment
What We Offer:
- Competitive compensation
- Employee medical coverage
- Central office location
- Entrepreneurial environment, autonomy, and fast decisions
- Casual work environment
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empow
📌 Strategic Research Coordinator (Mumbai)
🏢 Guidepoint
📍 Mumbai
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