At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Field Maintenance Engineer For Area 4
- Availability Management
- Conduct preventive and corrective maintenance of telecom equipment of Wireless/Wireline/Transmission equipment(s) thru streamline.
- Supplier Management
- To direct, supervise, and monitor progress of suppliers and/or third party contracted services ensuring SLAs are met for optimum services availability for our customers.
- Conducts audit of PAT/HAT/SAT of new telecom equipment. Callout major defects and escalates to acceptance governance based on design vulnerability, I2E closure issues.
- Incident and event Management
- To act, correct and close a service restoration as quickly as possible and minimize the adverse impact to the business operation SLAs.
- To act and close field work orders requested by other groups on a daily basis.
- Assess and endorse to SLIMs site issues (Access, rental,
electric bill, etc.) and raise/initiate SRW/SMW on site(s) with unresolved issues with Access and Lessor request to relocate site.
- To act and lead on assigned task by IS (ad hoc, special projects, etc)
- Site and database Management
- Ensures updated inventory of equipment on hand.
- Updating of site information such as; BOP, Network Topology, 2Mb plan, Site Address, project SHIFT, etc.)
- Site owner of Wireless/Wireline site(s), ensure that site is within the agreed “installation standards of GT”
- Spares and resources Management
- Request spare and ensure timely return of faulty modules to the spare management team.
- Ensures proper handling of tools provided by the company adhering to periodic maintenance / calibration cycle, repair and guidelines for protected keeping and usage.
- Telecom service continuity management
- Participate in BIA BCMS (Business Impact Analysis) exercises and ensure upd