Role & responsibilities
- Own end-to-end service delivery for the Credit Management tower, including SLA / KPI performance, credit decisioning turnaround, blocked-order release timeliness, bad-debt exposure, and customer satisfaction.
- Lead, coach, and develop the team; manage hiring, onboarding, performance reviews, succession planning, and engagement actions for direct and skip-level reports.
- Own credit policy interpretation and exception approvals within the delegated authority matrix; balance risk appetite with commercial enablement and represent credit in S&OP; / business reviews.
- Govern credit insurance, letters of credit, bank guarantees, and parent-company guarantees portfolio; ensure renewal, utilization, and claims processes are robust and well controlled.
- Drive transformation and continuous improvement credit scoring refinement, RPA / AI / analytics deployment, risk dashboards, and policy refresh in partnership with global process owners.
- Manage operational budgets, FTE planning, span of control,



and capacity models; track and report credit operations performance to leadership.
- Ensure robust internal controls and audit readiness (SOX, internal, external, statutory) across credit limits, provisioning, and risk classification; own remediation of audit findings.
- Lead transitions, knowledge transfers, and stabilization of current credit scope into the India Hub; foster a culture of accountability, customer-centricity, and continuous learning aligned with BASF values.

Preferred candidate profile
- Postgraduate degree / MBA / CA / CMA / CFA in Finance, Accounting, Business Administration, or a relevant domain.
- 1216 years of progressive experience in Credit Management, Credit Risk, or O2C operations, with at least 46 years in a people manager role leading teams of 15+ FTEs.
- Demonstrated experience managing SLAs / KPIs, governance forums, and senior stakeholder relationships across regions; strong financial-statement analysis and credit risk judgemen

📌 Credit Management Manager (Hyderabad)
🏢 Basf
📍 Hyderabad